Frequently Asked Questions
We gathered the most common questions our customers are asking
What kind of things can I do with Vidflex™?
Can I use my phone to record and upload videos?
Can I use my own domain?
What are the benefits over a free video service?
*On our Professional or Vidflex Faith™ plans
Will I get free analytics reports?
Live Streaming Questions
What equipment do I need if I want to live stream on the platform?
We can also recommend/provide video capture solutions for your events.
Can viewers watch my live event at a later time?
Do I have enough bandwidth to live stream my event?
- Avoid any unnecessary interruptions and choose not to be on a shared network as that can cause decreased bandwidth, when other devices are accessing the Internet.
- Use hardwired where possible.
What does your 'Managed Services' package provide?
With our Managed Services package, you get everything you need to deliver and monetize a professional live stream of your event.
Our Vidflex™ team partners with you to take care of all the ‘heavy lifting’ including:
- We build you a branded video website for your event
- Pay-per-view set up and payment management
- Technical setup, testing, and troubleshooting of your live stream and user experience
- Dedicated support team
Storage & Streaming Questions
How many videos can I upload?
How much can I stream or store with 1GB?
What if I go over my storage or streaming limits?
Does Vidflex™ take a cut of my sales?
If you sign up for our Professional or Vidflex Faith™ package, you keep 100% of the revenue you generate. You’ll pay some processing fees to Stripe when you take payments, but that’s it.
If you sign up for our Managed Events, we parter with you and work on a shared revenue agreement.
What payment processing platform does Vidflex™ support?
Template & Branding Questions
Can I create a customized page?
How do I configure my page?
What are the preferred network recommendations?
Is my current software compatible with Vidflex™?
Want to learn more?
Want to learn more?
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